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| 24-hour Crisis and Information Center line: (502) 589-4313 or 1-800-221-0446 TDD-(502) 589-4259 or 1-877-589-4259 To make a first |
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Access c/o Seven Counties Services’ Corporate Office The Access Center is a point of entry to Seven
Counties Services and the entire local behavioral health service
system in the region. Access’ services include telephone screenings,
risk assessment, needs assessment, referral to community resources
and/or scheduling intake appointments for behavioral health services
at the Seven Counties program that can best serve the client. Please
see each of our program descriptions for any specific referral information/eligibility
required by a program. 09/10/2007 Seven Counties Services’ crisis programs offer a wide array of emergency face-to-face and telephone counseling options for persons with acute emotional problems that require immediate attention, and for persons seeking information and referral. The Crisis and Information
Center c/o Seven Counties Services’ Corporate Office The Crisis and Information Center of Seven Counties Services offers confidential 24-hour, 7-day- a-week telephone crisis services for issues involving mental health, suicide, alcohol and drug use/abuse, and mental retardation and other developmental disabilities. Information and referral services include assistance in linking callers with resources such as temporary housing, financial help, medical care, counseling, victim assistance, domestic violence resources, suicide prevention and resources for senior citizens. The center also is the main point of contact for a mental health response to community emergencies or disasters and provides after-hours coverage for the state’s abuse telephone line. Specially trained crisis counselors help callers define problems and feelings and explore possible solutions. Seven Counties’ Crisis and Information Center is certified by the American Association of Suicidology. The Crisis and Information Center maintains a
database of more than 3,000 local resources — the most comprehensive
in the region — to help with information and referral calls.
A web-based version of the database can be accessed through the
Seven Counties Services homepage by clicking on Community Resources.
One of the busiest centers of its kind in the nation, the center
responds to an average of 100,000 calls annually. All services listed below are located at Seven Counties’ Crisis and Information Center unless otherwise noted in the service descriptions. Metro United Way 2-1-1
211 or Metro United
Way 2-1-1 telephone information and referral services are provided
24 hours a day, 7 days a week through a partnership with the Crisis
and Information Center of Seven Counties Services. 2-1-1 is an easy
to remember number that connects people to health and human services.
Help is available for many needs, including housing, employment,
legal aid counseling and more*. *Find more information about 2-1-1 at www.metrounitedway.org
and click on about 2-1-1. WAVE3 “It’s
Your Life” Youth Helpline Through a partnership with the Crisis and Information
Center of Seven Counties Services, WAVE TV, Verizon Wireless and
Louisville Metro Government, the “It’s Your Life”
Youth Helpline provides confidential 24-hour, 7-day-a-week telephone
counseling, information and referral to community resources for
local teenagers and adults. The Youth Helpline offers an opportunity
for teens to get answers to their questions or just to talk with
someone. Volunteer Opportunities Volunteer phone counselors receive intensive training
in crisis intervention, suicide counseling, and knowledge of community
resources. Volunteers, who must be 21 or older, gree to provide
a minimum of 100 hours of service over a six-month period. Opportunities
to volunteer are available 24/7. Call for more information, application
and interview. Training
and Education The Crisis and Information Center offers training
and education to a variety of audiences about suicide, suicide prevention,
and crisis intervention. Emergency
Psychiatry Services (EPS) EPS provides around
the clock emergency psychiatric evaluations to adults. Staff at
EPS assess clients' needs and refer them to Wellspring Crisis Stabilization
Unit, Jefferson Alcohol and Drug Abuse Center (JADAC), University
Hospital psychiatric units, Central State Hospital or other hospitals
for admission. EPS staff also links clients with outpatient services
at Seven Counties or other community providers. Adult Crisis Team ACT offers face-to-face crisis intervention by
appointment, usually within 48 hours. Staff offer brief solution-focused
therapy. Clients may be referred to services within SCS or to appropriate
community resources. Acute
Child Psychiatric Services Children’s
Crisis Stabilization Program Rural
Crisis Response Program for Children and Adolescents
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